PERSONAL DATA PROTECTION NOTICE
This Personal Data Protection Notice has been prepared to inform you about the collection, processing, transfer, and your rights within the scope of the Law No. 6698 on the Protection of Personal Data (“Law”) regarding your personal data, in accordance with the Law.
As BATI BULVAR ORAL AND DENTAL HEALTH POLYCLINIC LIMITED COMPANY (“Our Company” or “BATI BULVAR ORAL AND DENTAL HEALTH POLYCLINIC”), resident at 177. Cadde No: 28/48 Yenimahalle/ANKARA, we process your personal data within the scope described below, as the data controller in compliance with the Law and relevant legislation.
Personal Data We Process
In order to fulfill the personal data processing purposes outlined in this Information Notice, we process the following personal data:
✓ Your identity information, including name, surname, identity number, and other information on your identity document, as well as information on your driver’s license.
✓ Your contact information, including your email address, phone number, mobile phone, home and work address.
✓ Information about your family and relatives.
✓ Your location information through mobile application or website visits.
✓ Your employment information.
✓ Your transactional legal information.
✓ Your customer transaction information.
✓ Your physical location security information, including visitor entry and exit records.
✓ Your transaction security information, including IP address and website login / logout information.
✓ Your risk management information.
✓ Financial information, including your bank card and credit card information.
✓ Your professional experience information, including CVs and resume information.
✓ Your marketing information, including your usage habits and past product / service purchasing information.
✓ Visual and auditory data.
✓ Your association and foundation membership information in your CVs.
✓ Your blood type information in driver’s license copies.
Purposes of Personal Data Processing
We process your personal data for the following purposes only:
✓ Providing and carrying out the sales process of our products and/or services.
✓ Carrying out the purchase process of our products and/or services.
✓ Updating, customizing and developing our products and services in line with your needs and requests.
✓ Solving problems in our products and services, detecting errors, problems, and bugs and addressing them.
✓ Informing you about new products or services, changes in our current products or services, as well as our campaigns and promotions.
✓ Providing you with necessary training and information on our products and services, explaining how our programs are used;
✓ Running customer relations processes.
✓ Providing call center and remote support services.
✓ Performing website membership processes.
✓ Managing cookies for improving visitors’ experience, identifying requests and problems, and accelerating search results on our websites. (For more detailed information, please refer to our Cookie Policy.)
✓ Updating your contact information to continue conducting commercial activities and providing this updated information to our relevant institutions, companies, contractors, and/or suppliers.
✓ Analyzing your business processes to make our products and services compatible with your processes and improving them in line with your suggestions, requests, or reports, as well as investigating and responding to any complaints you may have submitted.
✓ Carrying out refund processes for wrong payments made.
✓ Running activities for customer satisfaction, planning and executing social media and communication processes.
✓ Running marketing activities, managing ad/campaign/promotion processes.
✓ Opening and updating current records and making changes to the type, title, and status of our customers and business partners.
✓ Surveying partner satisfaction.
✓ Managing, executing, and supervising our business activities, as well as carrying out activities to maintain business continuity.
✓ Carrying out financial and accounting affairs.
✓ Ensuring physical location security of our buildings and facilities, creating and tracking visitor records.
✓ Ensuring software and system security, as well as conducting information security processes.
✓ Providing additional rights and benefits to our employees’ relatives.
✓ Evaluating job applications of candidates, conducting interviews and discussions, and communicating with the persons they listed as references in their resumes.
✓ Managing processes related to company acquisitions.
✓ Issuing commercial credit cards by our company.
✓ Complying with legal regulations and fulfilling our legal obligations.
Our Methods of Collecting Personal Data
We collect your personal data through the following automatic and non-automatic channels:
✓ CCTV (Closed Circuit TV Records).
✓ Cookies and similar tracking technologies.
✓ Printed and electronic forms.
✓ Postal, cargo, or courier services.
✓ Remote access software.
✓ Our dealers and business partners in various parts of Turkey.
✓ Companies we receive services from
✓ Other physical and electronic environments.
1. Legal Bases for Processing
We process your personal data within the processing conditions specified in Articles 5 and 6 of the Law.
2. Transfer of Your Personal Data
We can transfer your personal data to our employees, business partners, shareholders, suppliers, company representatives and legally authorized proxies, and legally authorized public/private institutions and organizations within the processing conditions specified in articles 8 and 9 of the law and for the purposes we have specified above.
3. Your Rights Regarding Your Personal Data
Under Article 11 of the Law, you have the following rights regarding your personal data:
✓ To learn whether your personal data is being processed or not.
✓ To request information regarding the processing of your personal data if it has been processed.
✓ To learn the purpose of processing your personal data and whether it is being used in accordance with its purpose.
✓ To know the third parties to whom your personal data has been transferred domestically or abroad.
✓ To request correction of your personal data if it is incomplete or incorrectly processed, and to request that third parties to whom your personal data has been transferred be informed of such correction activities.
✓ To request the deletion or destruction of your personal data or that it be anonymized if it has been processed in accordance with the Law and other related legislation, and to request that third parties to whom your personal data has been transferred be informed of such activities.
✓ To object to any negative consequences arising from the analysis of the processed data solely by automatic systems.
✓ To request compensation for any damages you may suffer due to the illegal processing of your personal data.
You can send your requests related to these rights through the Application Form on our website.
Your request will be fulfilled free of charge. However, if the requested transaction requires an additional cost, the fees determined by the Personal Data Protection Board will be requested from the applicant.
